Privacy Policy

Company: GrootsPay by GROOTS TECHNOEDGE PRIVATE LIMITED

At GrootsPay, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, services, and related platforms (collectively, the “Services”). Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We collect the following categories of personal information:

A. Personal Identification Information

Collected when you:

• Register an account

• Place an order

• Subscribe to a newsletter

• Fill out a form or participate in surveys or promotions

• Contact our customer support

Types include:

• Full name

• Email address

• Phone number

• Billing/shipping address

• Payment details (processed through secure third-party gateways)

B. Technical & Usage Information

Collected automatically through cookies, log files, and analytics tools:

• IP address

• Browser type

• Device information

• Pages visited and time spent

• Referring website

C. Transactional Information

• Payment status and confirmation

• Order history

• Interaction with digital products or services

2. How We Collect Information

We gather your data through:

• Direct interactions (e.g., when you register, purchase, or contact us)

• Automated technologies (e.g., cookies and third-party analytics)

• Third-party platforms (e.g., payment gateways, if you use them during checkout)

3. Why We Collect and Use Your Data

We use your information for specific, limited purposes:

• To process and manage orders and transactions

• To deliver customer support and respond to inquiries

• To personalize your user experience

• To send service updates, confirmations, and promotional content (only with your consent)

• To improve our website, services, and features based on user feedback and usage

• To comply with legal and regulatory obligations

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal data. However, we may share your data in the following scenarios:

• With trusted third-party service providers, such as payment processors, delivery services, or IT infrastructure providers, under strict confidentiality agreements.

• If required by law, regulation, legal process, or government request.

• In the event of a business transfer, such as a merger or acquisition.

5. Data Protection and Security

We implement appropriate administrative, technical, and physical safeguards to protect your information:

• Secure server environments with encryption

• Regular malware scanning

• Access controls and authentication procedures

• Data minimization and retention policies

6. Your Privacy Rights

You may request to:

• Access, correct, or delete your personal information

• Withdraw consent to certain processing activities

• Opt out of promotional communications
  To exercise your rights, contact us at: INFO@GROOTSPAY.COM

7. Cookies and Tracking Technologies

GrootsPay uses cookies and similar tracking technologies to:

• Analyze user behavior

• Enhance website functionality

• Personalize content and ads (only if consented)
  You may manage cookie preferences via your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with a revised "Last Updated" date. Significant changes may be notified via email or prominent notices on our site.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:
Email: INFO@GROOTSPAY.COM

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